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FAQ

  • Do I qualify for reduced rate legal services?

    To qualify for reduced rate legal services from HLLC, an applicant must meet the income and asset guidelines.

    Our goal is to serve working class clients who fall into the ‘Justice Gap,’ meaning that they do not qualify for assistance from a legal aid organization, but also cannot afford the typically higher fees of private lawyers. This includes individuals whose family income falls between 100% and 400% of the Federal Poverty Guidelines.

    To see if you are eligible for reduced rate legal services from HLLC, please contact us at 830.220.5045.

  • What Counties do you cover?

    We currently cover all counties in the 33rd and 424th Judicial District, which includes Blanco, Burnet, Llano, and San Saba Counties.

  • Which practice areas do you cover?

    HLLC can assist with the following types of issues:

    Family Law
    Divorce
    Modifications
    Child Support
    Adoption
    Termination
    Probates
    Wills and Estates
    Guardianships
    Occupational Driver’s License
    Expunctions and Non-Disclosures
    Early Release of Probation
    Probation Modifications
    CPS Interventions
    Criminal

    **If you do not see your particular legal issue listed above, please contact us. If we are unable to assist you, we will provide resources that may be able to provide assistance.

  • Do you offer free services?

    No. Clients who qualify for our services fall between 100% and 400% of the federal poverty level. Those who fall below our scale are eligible for free legal services from entities such as Texas Rio Grande Legal Aid (Blanco, Burnet, Llano Counties) and Legal Aid of Northwest Texas (San Saba County). In order to meet the legal needs of more individuals, it is necessary to charge for all work that we perform.

  • How is HLLC able to provide legal services at a reduced rate?

    It is a common misconception that more money equals more value. However, at HLLC we strive to keep our expenses low so that you receive the same quality legal counsel at a much-reduced rate. We believe that all individuals, regardless of their income, are entitled to a fierce and compassionate advocate.

    One way that we accomplish this goal is through the use of our group of dedicated attorneys who are committed to bridging the justice gap. They have agreed to volunteer their time in order to represent clients at this reduced rate.

    Another way that we are able to accomplish this goal is by borrowing office space. We also rely on the help of part-time staff and volunteer attorneys. We may not always be available to answer your call, but you will always be called back within 48 hours.

  • No one answered my call, If I leave a voicemail will you really call me back?

    Yes, we really will! All calls will be returned within 48 hours, at most.

  • Marble Falls is too far for me to travel, will you come to me?

    HLLC is in the process of identifying locations in Blanco, Llano, and San Saba to meet with clients. We will update this site when those times and locations have been established.

  • How can I apply for representation?

    Please call us at 830.220.5045 and one of our staff members will walk you through our process. Once we establish that you live within our service area and that your legal issue falls within our coverage area, we will assist you in filling out our application in order to calculate your reduced rate and your fee for services. You will then have the opportunity to meet with an attorney for a free initial consultation to determine if you would like HLLC to represent you. At that time, you will be asked to pay your retainer and sign a contract for services in order to establish a formal attorney-client relationship.

  • What information will I need to apply?

    In order to determine your fee, you must complete a financial application. Depending on your particular circumstances, documents may be requested to verify this information.

  • How do you determine what my hourly rate will be?

    Once you complete an application, which details your income and assets, your annual income will be calculated. From this number, our director will determine where you fall on the Federal Poverty Guidelines. Depending on where you fall, you will be charged between $40 and $120 per hour.

    Example:
    You are in an average family of 4 people, and both you and your spouse work. Both of you make about $3,000 a month. However, one of your children has been sick often this year, and your medical expenses have been about $750 a month. The table says that, at $6,000 a month, you make almost 300% of the federal poverty level. However, subtracting your medical expenses brings your family income down to $5,250 a month, so you would be financially eligible for HLLC legal services. Based on this example, your calculated hourly rate is $70 per hour.

  • How do you calculate my retainer?

    The attorneys and staff at HLLC have used their experience to determine how many hours the average legal matter takes to resolve. For example, providing assistance with an occupational driver’s license will take much less time than assisting with a contested family law matter. The estimated time needed to resolve your matter is multiplied by your hourly rate to determine your retainer.

  • Do you offer payment plans?

    Yes. While we strive to keep your legal fees as low as possible, we understand the financial strain you may be under. We do require that you pay half down before we can agree to represent you, but we will be able to offer a payment plan that meets your particular needs for the remainder of your fee. Please speak to our director with any questions or concerns that you may have.

  • What if my case takes more or less time than you anticipated when calculating my retainer?

    While we have a general idea of how much time a particular case will take, there are always details of your particular situation that may result in your attorney spending more or less time on your case than we anticipated. Our attorneys and staff keep a detailed time sheet of all the work we have put into your case. You will receive a copy of your statement of services at the completion of your case.

    At HLLC, we will not charge for every minute spent on your case. However, if it is becoming clear that your case may be more complicated in nature than initially discussed, your attorney will discuss the additional fee that may be charged and/or possible solutions to the problem. If this is a concern, please speak to your attorney.

    On the other hand, your case may have been resolved quickly and not taken as many hours as was expected. If your case has taken fewer hours than was estimated to calculate your retainer, your attorney will provide a refund for the unused hours.

  • What if I don’t know if I even need an attorney?

    Call us! We will listen to your concerns and suggest legal assistance that may be available to help you to avoid or at least minimize a costly legal battle.

  • What is Limited Scope Representation or Unbundled Representation?

    Legal services are considered unbundled when a case is broken into small pieces. For example, you can hire an attorney to only draft a document or to appear at a specific hearing instead of representing you for the full duration of your case.

    There are additional concerns or issues that may arise under limited scope representation. However, we understand that this arrangement may be all that you are seeking when contacting HLLC. Your attorney can speak to you regarding the benefits and drawbacks of this sort of representation and if it is appropriate for your specific legal needs.